Privacy Policy

  1. Effective Date: 15/08/2025

    Thank you for shopping at Readerkart.inReaderkart.in! We are committed to delivering your books safely and on time. This Shipping Policy outlines the terms, timelines, and procedures related to the shipment of your orders.

  1. 📦 1. Shipping Coverage
    We currently ship across all major cities and towns in India. If your location is not serviceable, we will inform you at the time of order placement or shortly after.

  2. ⏱ 2. Order Processing Time
    • Orders are usually processed and dispatched within 1–2 business days after payment confirmation.
    • Orders placed on weekends or public holidays will be processed on the next working day.

  3. 🚚 3. Delivery Time
    Location Type Estimated Delivery Time
    Metro Cities 2–5 business days
    Other Urban Areas 3–7 business days
    Rural/Remote Areas 5–10 business days

    Please note: Delivery times may vary due to external factors such as weather, courier delays, or local restrictions.

  4. 💰 4. Shipping Charges
    • Standard Shipping: ₹49 per order
    • Free Shipping: On orders above ₹499
    • Shipping charges (if applicable) will be displayed at checkout before payment.

  5. 📦 5. Tracking Your Order
    Once your order is shipped, you will receive an email and/or SMS with the tracking number and courier partner details. You can track your shipment through:
    • Our website (Track Order section)
    • Courier partner’s tracking portal

  6. 🛑 6. Delivery Issues
    a. Delayed or Lost Orders:
    If your order is significantly delayed or lost in transit, please contact us at 📧 support@readerkart.in. We will coordinate with the courier partner and either re-ship the order or issue a refund.

    b. Failed Delivery Attempts:
    Courier partners usually attempt delivery 2–3 times. If undelivered after multiple attempts, the package will be returned to us. Re-shipping charges may apply.

    c. Damaged Packages:
    If your package appears damaged upon delivery:
    • Please refuse to accept it and inform us immediately.
    • If accepted, contact us within 48 hours with photo proof to initiate a return or replacement.

  7. 📍 7. Address Accuracy
    Please ensure your shipping address, contact number, and pin code are correct during checkout.
    Readerkart.inReaderkart.in is not responsible for delays or losses due to incorrect or incomplete address details.

  8. ❓9. Contact Us
    For any shipping-related queries or issues, feel free to contact us:
    📧 Email: support@readerkart.in
    📞 Phone: +91 931-917-9754
    📍 Address: First Floor, Municipal No.4492, Ansari Road, Darya Ganj, Darya Ganj, New Delhi 110002 India.

Readerkart.inreserves the right to update this Shipping Policy at any time. Please check this page periodically for changes.